Terms of Service

These General Terms of Service (hereinafter referred to as “Terms”) govern the rights and obligations between the Provider of the Fakturuj.si service and the User of the service. By registering for the service, creating an Account, or using the Service, the User confirms that they have read these Terms, fully agree with them, and undertake to comply with them. These Terms form an integral part of the contractual relationship between the Provider and the User.

The Fakturuj.si Service is intended exclusively for entrepreneurs – self-employed persons and legal entities. The Service is not intended for consumers within the meaning of Act No. 250/2007 Coll. on Consumer Protection. The contractual relationship between the Provider and the User is governed by the relevant provisions of Act No. 513/1991 Coll., the Commercial Code (Obchodný zákonník), as amended.

1. Definitions

For the purposes of these Terms, the following terms have the following meanings:

Service – the online invoicing system Fakturuj.si operated at the domain www.fakturuj.si, including all its features, modules, add-ons, updates, extensions, web interface, API, and related documentation. The Service is provided as Software as a Service (SaaS) via a web browser.

Provider – the company Elite Digital Services, LLC, with its registered office at 1111B S Governors Ave #21653, Dover, DE 19904, USA, which is the owner and operator of the Fakturuj.si platform. The Provider operates the Service, collects all fees, and may delegate technical operations to authorized persons in various jurisdictions.

GDPR Representative in the EU – the company Euro business company Kft., with its registered office at Rómer Flóris utca 8/B. 3.em., 1024 Budapest, Hungary, tax number: 28959364-2-41, VAT ID: HU28959364. The company acts exclusively as a representative under Article 27 of the GDPR. It is not authorized to enter into contracts, accept payments, make business decisions, or act on behalf of the Provider in any matters other than GDPR compliance. It does not constitute a permanent establishment of the Provider in the EU.

User – an entrepreneur (self-employed person or legal entity) who has created an Account and uses the Service in accordance with these Terms in the course of their business activities. Persons acting on behalf of the User or on the basis of their authorization are also considered Users.

Account – an individual user profile linked to a specific company or business entity, which is used to manage invoicing and related operations within the Service. The Account is protected by login credentials (email and password).

Agreement – the contractual relationship between the Provider and the User arising from registration and acceptance of these Terms, which is governed by these Terms and the applicable legal regulations.

Subscription – a recurring payment for the use of the Service in a specified amount and periodicity (monthly or annually) according to the applicable price list.

Billing Period – the time period for which the User is obligated to pay the Subscription (a calendar month or calendar year depending on the chosen plan).

User Data – all data, documents, invoices, files, settings, and other content that the User uploads, creates, stores, processes, or otherwise transmits through the Service.

Confidential Information – all information of a commercial, technical, financial, or other nature that one contracting party discloses to the other contracting party in connection with the Agreement and that is not publicly available.

Force Majeure – an event or circumstance that is beyond the reasonable control of the affected contracting party, that could not have been foreseen at the time of entering into the Agreement, and that prevents the fulfillment of obligations under the Agreement, including but not limited to: natural disasters, pandemics, armed conflicts, terrorist attacks, cyberattacks, power outages, internet connection failures, legislative changes, decisions of public authorities, and sanctions.

2. Subject of the Agreement

The subject of the Agreement is the Provider's obligation to provide the User with access to the Service under the conditions set forth in these Terms and the User's obligation to pay the Subscription for this Service in accordance with the applicable price list.

The Provider provides the User with access to the Service for invoicing and related services under these Terms.

The Service includes in particular:

• creation, management, and sending of invoices, proforma invoices, credit notes, and other accounting documents;
• management and records of clients and suppliers;
• payment overview and balance statements;
• data export in supported formats;
• other features available within the current scope of the Service.

The Service expressly does not include and the Provider does not provide:

• accounting, tax, or legal advisory services;
• audit or verification of the accuracy of accounting documents created by the User;
• individual development, custom software modifications, or consulting services;
• guarantee of compliance of generated documents with the applicable legislation in the User's country.

The User is entitled to use the Service exclusively in accordance with these Terms, applicable legislation, and good morals. The Service is accessible via a web browser; the User is responsible for ensuring a compatible device and a stable internet connection.

The specific scope of the Service's features may change depending on product development. The Provider reserves the right to add, modify, or remove individual features of the Service at any time without the prior consent of the User, provided that the essential nature of the Service is not substantially altered.

2.3. Infrastructure

The Service is operated through third-party cloud infrastructure . The Provider does not own, lease, or operate physical servers, data centres, or network infrastructure in any country. The location of the infrastructure may change depending on operational needs.

3. Conclusion of the Agreement and Registration

3.1. Formation of the Contractual Relationship

The contractual relationship between the Provider and the User is formed at the moment of the User's successful registration in the Service and acceptance of these Terms. By registering, the User confirms that they are an entrepreneur within the meaning of the applicable legal regulations and that they will use the Service exclusively for business purposes.

The Provider reserves the right to refuse registration or creation of an Account without stating a reason, in particular if there is a reasonable suspicion that the applicant is not an entrepreneur, has provided false information, or has previously had their Account terminated for a breach of the Terms.

3.2. Registration Requirements

Registration and creation of a user Account is required to use the Service. During registration and at any time during use of the Service, the User is obligated to provide truthful, accurate, complete, and up-to-date information, in particular the business name, Company ID (IČO), Tax ID (DIČ), VAT ID (IČ DPH) (if registered), registered office, contact email, and other information required by the Service.

The User is obligated to update their registration information without delay in the event of any changes. The Provider shall not be liable for consequences arising from incorrect, incomplete, or outdated information.

3.3. Account and Login

Each Account is linked to one company or legal entity. A User managing multiple companies must have a separate Account for each of them. The Provider may allow the User to switch between multiple Accounts without the need to re-login, if the technical capabilities of the Service allow it. The Provider reserves the right to change or restrict this option at any time.

The User is solely responsible for the protection of their login credentials (email address and password) and for all activities performed under their Account, including activities performed by unauthorized persons in the event of inadequate protection of login credentials. The User is obligated to immediately inform the Provider of any suspicion of unauthorized access to their Account.

3.4. Transfer and Sharing of the Account

The Account is non-transferable and may not be sold, leased, or otherwise transferred to a third party without the prior written consent of the Provider. The User must not share login credentials with third parties. In the event of a change in the legal form of business or a transfer of the enterprise, the User is obligated to inform the Provider of this fact and to follow their instructions.

4. License and Intellectual Property

4.1. Software Ownership

The Fakturuj.si software, including source code, architecture, design, graphic elements, logos, texts, database structures, algorithms, and all related intellectual property rights, is the exclusive property of Elite Digital Services, LLC. The User does not acquire any ownership or license rights to the software; the Service is provided exclusively in the form of remote access to a cloud application.

4.2. Grant of Access to the Service

The Provider grants the User a non-exclusive, non-transferable, revocable, geographically unrestricted, and time-limited right to access and use the Service for the duration of the Agreement, within the scope set forth in these Terms and exclusively for the User's business purposes. Access is limited to use of the Service through the web interface and, where applicable, through the available API in accordance with the Service documentation. The User does not acquire any license to the software itself; the Service is provided exclusively as SaaS (Software as a Service).

4.3. Restrictions on Use

The User expressly may not, without the prior written consent of the Provider:

• copy, reproduce, distribute, or make publicly available the Service or any part thereof;
• modify, adapt, translate, or create derivative works from the Service;
• reverse-engineer, decompile, or otherwise obtain the source code of the Service, except in cases expressly permitted by law;
• lease, sublicense, sell, assign, or otherwise transfer rights to the Service to third parties;
• remove, obscure, or alter any copyright notices, trademarks, or other intellectual property notices;
• use the Service for the development, testing, or operation of a competing product or service;
• use automated tools, scripts, bots, or other means for bulk access, data extraction, or loading the Service in a manner exceeding normal use;
• attempt unauthorized access to systems, servers, networks, or accounts of other users;
• use the Service in a manner that infringes the intellectual property rights of third parties.

4.4. User Data and Content

The User retains all rights to their User Data. The User grants the Provider a limited, non-exclusive license to process, store, and display User Data to the extent necessary to provide the Service. This license automatically terminates upon termination of the Agreement and deletion of the User Data.

If the User provides the Provider with feedback, suggestions for improvement, or other input regarding the Service, the Provider may freely use such input to improve the Service without any obligation to compensate the User.

5. Pricing and Payments

5.1. Price and Price List

The price for using the Service is €2 per month excluding VAT, unless otherwise stated in the current price list published on the Service's website. The price list may include various tariff plans differing in the scope of features and price.

The Provider reserves the right to change prices with a minimum of 30 days' prior notice to the User. The notification will be sent to the email address registered in the User's Account. If the User does not agree with the price change, they are entitled to terminate the Agreement effective the last day of the current Billing Period.

5.2. VAT and Tax Obligations

VAT is not added to the price, as the Service is provided exclusively to entrepreneurs. The recipient of the Service is responsible for VAT in accordance with their domestic legislation. Services invoiced by Elite Digital Services, LLC are subject to the reverse charge mechanism under the applicable provisions of the VAT Act. The User is obligated to remit VAT in accordance with the applicable legislation of their country of registered office.

5.3. Payment Processing

Payments for the Service are processed by Elite Digital Services, LLC, with its registered office at 1111B S Governors Ave #21653, Dover, DE 19904, USA, which is the operator of the Service and the authorized recipient of all fees for the Service. Technical and customer support is provided by the Provider (Elite Digital Services, LLC).

Payments are made in advance for the respective Billing Period. The method of payment is determined by the Provider; currently supported payment methods are listed in the Service (e.g., card payment, bank transfer, direct debit).

5.4. Automatic Renewal

The Subscription is automatically renewed for the next Billing Period unless the User cancels the Subscription before the end of the current Billing Period. Cancellation of the Subscription is effective as of the last day of the current Billing Period.

5.5. Invoices and Tax Documents

The Provider, or the payment processor, issues invoices in electronic form. The User expressly consents to the sending of invoices in electronic form to the email address registered in their Account. An electronic invoice has the same legal validity as a paper invoice.

5.6. Late Payment

In the event of a payment delay exceeding 14 days, the Provider reserves the right to restrict or suspend the provision of the Service until the outstanding amount is fully paid. Suspension of the Service does not release the User from the obligation to pay all due fees.

If the debt persists for more than 60 days, the Provider may block or delete the Account and pursue its claims through legal means, including a claim for statutory default interest. The User is not entitled to a refund of fees already paid.

5.7. Refunds

Upon cancellation of the Subscription or termination of the Agreement, it is not possible to request a refund of fees for the current Billing Period or for any year already commenced in the case of an annual Subscription. An exception may apply solely in the case where the Provider grossly breaches its fundamental obligations under these Terms.

6. Rights and Obligations of the User

6.1. Basic Rights of the User

The User has the right to:

• use the Service within the scope of the chosen tariff plan and in accordance with these Terms;
• technical support through the Provider's contact channels on business days;
• export their User Data at any time in supported formats;
• information about planned changes to the Service and pricing;
• terminate the Agreement at any time under the conditions set forth in these Terms.

6.2. Obligations of the User

The User undertakes to:

• use the Service only in accordance with applicable legislation, good morals, and these Terms;
• provide truthful, complete, and up-to-date information and update it without delay in the event of any change;
• protect login credentials from unauthorized access and not share them with third parties;
• refrain from activities that would compromise the security, integrity, performance, or availability of the Service;
• not misuse the Service for fraudulent, deceptive, unlawful, or unethical purposes;
• not use the Service for sending unsolicited mail (spam), malware, or other harmful content;
• immediately inform the Provider of any security breach, suspicion of unauthorized access, or misuse of the Account;
• bear full responsibility for all documents, invoices, and records issued through the Service, including their legal binding effect, accuracy of information, and compliance with applicable legal regulations;
• ensure regular backup of their User Data to their own storage;
• not exceed the technical limits set for the given tariff plan.

7. Rights and Obligations of the Provider

7.1. Basic Obligations of the Provider

The Provider undertakes to:

• provide the Service with professional care in accordance with these Terms;
• make reasonable efforts to ensure the availability and reliability of the Service;
• inform the User of planned outages in advance, where circumstances permit;
• ensure regular backup of User Data in accordance with Article 11 of these Terms;
• protect the confidentiality of User Data and ensure their processing in accordance with applicable legislation, in particular Regulation (EU) 2016/679 (GDPR);
• respond to technical support requests within a reasonable timeframe on business days.

7.2. Rights of the Provider

The Provider is entitled to:

• modify, update, or change the scope of the Service at any time in accordance with Article 10 of these Terms;
• temporarily suspend or restrict the Service for maintenance, security, or technical failure reasons;
• block or terminate the User's Account in the event of a breach of these Terms, late payment, or suspicion of unlawful activity;
• send the User service notifications related to the operation of the Service (e.g., information about maintenance, changes to the Terms, security incidents);
• anonymize and aggregate User Data for statistical purposes in a manner that does not allow identification of an individual User;
• request the User's cooperation necessary to ensure the operation of the Service.

8. Service Availability

8.1. Target Availability

The Provider shall make reasonable efforts to ensure Service availability at a level of at least 99.5 % within a calendar month, measured as the ratio of the time during which the Service was available to the total number of minutes in the given month.

The following is excluded from the availability calculation:

• time of scheduled maintenance announced in advance;
• unavailability caused by Force Majeure events;
• outages caused by the actions of the User or third parties;
• internet connection failures on the User's side;
• outages of third-party services on which the Service depends (e.g., cloud provider, payment gateway).

8.2. Scheduled Maintenance

The Provider is entitled to perform scheduled maintenance of the Service, during which the Service may be temporarily unavailable or restricted. Scheduled maintenance will, where possible, be carried out outside of peak operating hours (in particular during nighttime hours or on weekends). The Provider will inform Users of scheduled maintenance with reasonable advance notice via email or a notification within the Service.

8.3. Emergency Maintenance

In the event of critical security incidents, serious technical failures, or other urgent situations, the Provider is entitled to perform emergency maintenance without prior notice. The Provider shall make reasonable efforts to minimize the duration of the emergency intervention and to subsequently inform Users.

8.4. No Entitlement to Compensation

The stated target availability is informational in nature, and failure to meet it does not entitle the User to a discount, credit, damages, or any other compensation, unless expressly provided for in a separate written agreement.

9. Liability and Limitation of Liability

9.1. Limitation of the Provider's Liability

To the maximum extent permitted by applicable law, the Provider expressly excludes any liability for:

• any direct, indirect, incidental, consequential, special, or exemplary damages of any kind arising in connection with the use or inability to use the Service;
• loss of profit, loss of data, business interruption, loss of goodwill, lost revenue, or any other intangible loss;
• the accuracy, completeness, timeliness, faultlessness, or reliability of the Service or User Data;
• damages caused by incorrect, unprofessional, or unlawful use of the Service by the User;
• loss, damage, unavailability, or irrecoverability of User Data for any reason, including technical failures, server outages, cyberattacks, human error, or Force Majeure;
• outages, interruptions, shutdowns, or unavailability of the Service, whether scheduled or unscheduled;
• acts or omissions of third parties, including infrastructure and hosting service providers;
• viruses, malware, ransomware, trojans, or any other malicious code;
• unauthorized access to the Account or User Data resulting from inadequate protection of login credentials by the User;
• tax, accounting, or legal consequences of the User's use of the Service;
• inaccuracy or incompleteness of invoices and documents created by the User;
• any Force Majeure event beyond the reasonable control of the Provider.

9.2. Maximum Amount of Damages

In the event that, notwithstanding the foregoing, it is determined that the Provider is liable for any damage, the total cumulative liability of the Provider towards the User for all claims arising in connection with the Agreement shall in no case exceed an amount corresponding to the total price paid by the User for the Service during the three (3) calendar months immediately preceding the occurrence of the damage, but in no event more than €20.00. This limitation applies to all types of claims collectively.

9.3. Provision of the Service “AS IS”

The Service is provided “as is” (AS IS) and “as available” (AS AVAILABLE) without any warranties, express or implied. The Provider expressly disclaims all warranties of merchantability, fitness for a particular purpose, non-infringement, accuracy, reliability, faultlessness, and uninterrupted operation. The Provider does not guarantee that the Service will meet all specific requirements of the User or that it will be compatible with all of the User's devices and software.

9.4. User's Liability

The User bears exclusive and unlimited liability for:

• compliance with all legal regulations relating to invoicing, accounting, taxes, and archiving of documents under the legislation applicable in the country of their business;
• the accuracy, completeness, and legality of all invoices and documents created through the Service;
• all User Data, their content, legality, and regular backup;
• the protection of their login credentials and all activities carried out under their Account;
• ensuring their own hardware and software equipment necessary for the use of the Service;
• any damage caused to the Provider or third parties in connection with a breach of these Terms.

9.5. Indemnification

The User undertakes to indemnify and hold harmless the Provider, its partners, employees, subcontractors, and license partners from any liability for all claims, losses, damages, liabilities, fines, costs, and expenses (including reasonable legal representation costs) arising in connection with: (a) a breach of these Terms by the User; (b) unlawful or unauthorized use of the Service; (c) infringement of third-party rights by the User; (d) inaccuracy or untruthfulness of User Data.

10. Changes to the Service

The Provider reserves the right, at any time and at its sole discretion, to:

• update, modify, or improve the Service;
• add new features or modules;
• remove or restrict existing features, provided that the fundamental nature of the Service is not substantially altered;
• change the technical requirements for using the Service.

The Provider will inform the User of significant changes to the Service with reasonable advance notice. If a change substantially limits the functionality of the Service on which the User relied when entering into the Agreement, the User is entitled to terminate the Agreement without penalties effective the last day of the current Billing Period.

The Provider may from time to time provide access to experimental features (beta features), which are provided on an “as is” basis without any warranties. The Provider may remove or modify these features at any time.

11. Backup and Data Retention

11.1. Backup by the Provider

The Provider ensures regular automatic backup of User Data. Backups are created at least once daily and are retained for a minimum of 30 calendar days. The Provider shall not be liable for any loss of data caused by extraordinary events, Force Majeure events, cyberattacks, or other circumstances beyond its reasonable control.

11.2. User's Obligation to Back Up

Notwithstanding the backup performed by the Provider, the User is obligated to regularly back up their User Data to their own storage, in particular through the export features of the Service. The Provider recommends performing a data export at least once a month.

11.3. Data Export

The Service allows the User to export their User Data at any time during the term of the Agreement in standard formats (e.g., PDF, CSV, XML). After termination of the Agreement, the User has a period of 30 calendar days to download their data, unless their Account has been blocked due to a breach of the Terms.

11.4. Data Retention and Deletion

User Data is retained for the duration of the Agreement and subsequently for the legally mandated archival period (in particular for accounting and tax purposes). After the expiration of all statutory retention periods, the Provider will irreversibly delete the User Data, unless otherwise agreed between the parties.

12. Protection of Confidential Information

12.1. Confidentiality Obligation

Both contracting parties undertake to maintain confidentiality regarding the Confidential Information of the other contracting party and not to disclose it to third parties without the prior written consent of the other party. Confidential Information may be used solely for the purposes of performing the Agreement.

12.2. Exceptions to Confidentiality

The confidentiality obligation does not apply to information that:

• is or becomes publicly known without fault of the receiving party;
• was known to the receiving party before its disclosure by the other party;
• was independently developed by the receiving party without using Confidential Information;
• must be disclosed pursuant to law, court order, or a legally binding decision of a public authority, and only to the extent necessary;
• is disclosed to professional advisors (lawyers, auditors) bound by professional secrecy.

12.3. Duration

The confidentiality obligation shall remain in effect for the entire duration of the Agreement and for 3 years after its termination. Disclosure of Confidential Information to the Provider's subcontractors is permissible to the extent necessary for the provision of the Service, provided that the subcontractor is bound by a comparable confidentiality obligation.

12.4. Personal Data Protection

The processing of personal data of the User and their clients is governed by the separate Privacy Policy (GDPR) available on the Service's website. The User acts as the data controller of their clients' personal data and is responsible for obtaining the relevant consents and for compliance with Act No. 18/2018 Coll. on Personal Data Protection and Regulation (EU) 2016/679.

13. Integrations and Third-Party Services

The Service may use, integrate, or provide access to third-party services and software, including but not limited to: payment gateways, cloud services, analytics tools, email services, and other external APIs.

The Provider:

• shall not be liable for the availability, quality, security, or operation of third-party services;
• shall not be liable for any damages arising in connection with the failure or change of third-party services;
• provides no warranties regarding third-party services;
• reserves the right to change, replace, or terminate integration with third-party services at any time.

The use of third-party services is governed by their own terms of service. The User is obligated to familiarize themselves with the terms of third-party services that they use in connection with the Service.

14. Complaints and Withdrawal from the Agreement

14.1. Complaints

The User has the right to complain about defects of the Service that the Provider has not remedied within a reasonable period. A defect is considered a substantial discrepancy between the documented properties of the Service and its actual operation. The following is not considered a defect: temporary unavailability of the Service during maintenance, change or removal of features in accordance with Article 10, incorrect settings on the User's side, or incompatibility with the User's devices.

Complaints are submitted in writing or electronically to the Provider's contact details. A complaint must include: identification of the User, description of the defect, steps to reproduce it (if possible), and the requested method of resolution.

14.2. Resolution Period

The Provider is obligated to acknowledge receipt of the complaint within 5 business days and to resolve it without undue delay, no later than within 30 calendar days from its receipt. The User will be informed of the outcome of the complaint proceedings by email.

14.3. Withdrawal from the Agreement

Either contracting party may withdraw from the Agreement in the event of a material breach of contractual conditions by the other party within the meaning of § 345 of Act No. 513/1991 Coll., the Commercial Code (Obchodný zákonník). A material breach is considered to include in particular:

• delay in the User's payment of the Subscription for more than 60 days;
• repeated or serious breach of the User's obligations under Article 6 of these Terms;
• use of the Service for unlawful purposes;
• substantial and long-term failure to fulfill the Provider's fundamental obligations under Article 7.

Withdrawal from the Agreement must be made in writing or electronically and is effective on the day of delivery to the other contracting party.

15. Term and Termination of the Agreement

15.1. Term

The Agreement is concluded for an indefinite period and takes effect at the moment of the User's successful registration in the Service.

15.2. Termination by the User

The User may terminate the use of the Service at any time by canceling the Account, while being obligated to pay all outstanding fees. Cancellation is effective as of the last day of the current Billing Period. Before canceling the Account, the Provider recommends that the User export all User Data.

15.3. Termination by the Provider

The Provider may terminate the Agreement:

• with a notice period of at least 30 calendar days, for any reason or without stating a reason;
• immediately in the event of a serious breach of the Terms by the User, in particular in the cases specified in Article 14.3 of these Terms;
• immediately in the event the User enters into liquidation, bankruptcy, or restructuring proceedings.

15.4. Consequences of Termination

Upon termination of the Agreement:

• the User loses the right to use the Service and the sublicense automatically terminates;
• the User has 30 calendar days to export their User Data (unless the Account was blocked for a breach of the Terms);
• after the expiration of the 30-day period and statutory archival periods, the Provider will irreversibly delete the User Data;
• termination of the Agreement does not affect claims for payment of outstanding fees, damages, and other claims that arose before termination.

15.5. Survival of Provisions

Termination of the Agreement does not affect the provisions of these Terms that, by their nature, are intended to survive the termination of the Agreement, in particular the provisions on limitation of liability (Art. 9), indemnification (Art. 9.5), protection of confidential information (Art. 12), intellectual property (Art. 4), dispute resolution (Art. 17), and this provision.

16. Communication and Delivery

16.1. Method of Communication

The primary communication channel between the Provider and the User is electronic mail (email). The User agrees that all notifications, requests, and other correspondence sent to the email address registered in their Account shall be deemed duly delivered.

16.2. Moment of Delivery

A notification sent by email is deemed delivered at the moment it is sent to the User's email address registered in the Service. The User is obligated to keep their email address current and functional. The Provider shall not be liable for non-delivery of a notification due to an outdated or non-functional email address of the User.

16.3. Service Notifications

The Provider is entitled to send the User service notifications relating to the operation of the Service, changes to the Terms, security incidents, scheduled maintenance, and other operational matters. These notifications are not commercial communications and the User cannot unsubscribe from them, as they are necessary for the proper provision of the Service.

16.4. Language of Communication

Communication between the Provider and the User is conducted in the Slovak language, unless the parties agree otherwise.

17. Dispute Resolution and Governing Law

17.1. Amicable Settlement

Disputes arising from these Terms or related to the use of the Service shall be resolved primarily through out-of-court means, by amicable settlement. The contracting parties undertake to make reasonable efforts to resolve the dispute by mutual agreement within a period of 30 calendar days from written notification of the dispute to the other party.

17.2. Court Jurisdiction

If the dispute is not resolved amicably within the period specified in Article 17.1, it shall be resolved by the competent court of the Slovak Republic according to the Provider's registered office (Žilina). The contracting parties hereby agree on the local jurisdiction of the court according to the Provider's registered office.

17.3. Governing Law

These Terms and the Agreement are governed by the laws of the Slovak Republic, in particular Act No. 513/1991 Coll., the Commercial Code (Obchodný zákonník), as amended. Matters not regulated by these Terms shall be governed by the relevant provisions of the Commercial Code and other applicable legal regulations of the Slovak Republic.

18. Force Majeure

Neither contracting party shall be liable for the failure or delayed performance of its obligations under the Agreement if such failure or delay was caused by a Force Majeure event.

The party affected by a Force Majeure event is obligated to:

• promptly notify the other party in writing of the occurrence of the Force Majeure event and its expected duration;
• make reasonable efforts to mitigate the consequences of the Force Majeure event;
• immediately resume the performance of its obligations once the Force Majeure conditions have ceased.

If a Force Majeure event lasts for more than 90 calendar days, either contracting party is entitled to terminate the Agreement by written notice to the other party without any claim for damages.

19. Final Provisions

19.1. Amendments to the Terms

The Provider reserves the right to amend or update these Terms. The User will be notified of any changes at least 30 calendar days in advance via email or a notification within the Service. If the User does not reject the changes within 14 days of notification, the changes are deemed accepted. In the event of rejection of the changes, the User may terminate the Agreement effective the last day of the current Billing Period.

19.2. Entire Agreement

These Terms, together with the price list published on the Service's website and the Privacy Policy, constitute the entire agreement between the Provider and the User and supersede all prior oral or written agreements relating to the subject matter of these Terms.

19.3. Severability

If any provision of these Terms is found to be invalid, unenforceable, or void, such provision shall be interpreted to the greatest extent possible in accordance with the original intent of the parties. The invalidity or unenforceability of such provision shall not affect the validity and enforceability of the remaining provisions of these Terms.

19.4. Waiver of Rights

The failure to exercise or the delayed exercise of any right or claim arising from these Terms does not constitute a waiver of such right. A partial exercise of a right does not preclude the subsequent exercise of the same right in full.

19.5. Assignment of Rights

The Provider is entitled to assign the rights and obligations under the Agreement to a third party without the User's consent, in particular in the event of a sale of part of the business, merger, or other reorganization. The User is not entitled to assign the rights and obligations under the Agreement to a third party without the prior written consent of the Provider.

19.6. Electronic Form

The contracting parties agree that the Agreement and all related acts may be carried out in electronic form. The written form is also preserved in the case of a legal act carried out via email or through the web interface of the Service.

20. Information About the Contracting Parties

Provider and Contact Details

Elite Digital Services, LLC is the operator of the Fakturuj.si platform and the authorized recipient of all fees for the Service. The Service is provided exclusively from the United States of America. The Provider does not have a permanent establishment within the meaning of international tax treaties in any Member State of the European Union. Technical operations may be delegated to authorized persons in various jurisdictions.

GDPR Representative in the EU

Euro business company Kft. serves exclusively as a contact point for GDPR-related matters in the European Union under Article 27 of the GDPR. It does not carry out any commercial activity on behalf of the Provider.

Last updated: February 25, 2026 | Effective from: February 25, 2026