Terms and Conditions

These Terms and Conditions govern the rights and obligations between the provider of the Fakturuj.si service (the "Provider") and the user of the service (the "User"). By registering for the service, the user confirms that they have read these Terms and Conditions, agree with them, and undertake to comply with them.

1. Definitions of terms

Service – online invoicing system Fakturuj.si including all its functions, updates, modules and add-ons.

User – a natural or legal person who has created an account and uses the Service in accordance with these Terms.

Provider – Verteco digital services, s.r.o., with registered office at Daniela Dlabača 21, 010 Žilina, Slovak Republic, ID No.: 53412834, registered in the Commercial Register of the District Court of Žilina, the operator of the Fakturuj.si service, which provides the Service to the User on the basis of these Terms and Conditions.

Account – an individual user profile linked to a specific company or entity to manage billing within the Service.

2. Subject of the contract

The Provider provides the User with access to the Service for billing and related services on the basis of these Terms and Conditions.

The User is entitled to use the Service solely in accordance with these Terms and applicable legislation.

3. Registering and using your account

Registration and creation of a user account is necessary to use the Service, and the User is obliged to provide true, accurate and up-to-date data.

Each account is linked to one company or legal entity. A user managing multiple companies must have a separate account for each of them.

The Provider allows the User to switch between multiple accounts without the need to log in again, if the technical capabilities of the Service allow this functionality. The Provider reserves the right to change or limit this possibility at any time.

The User is responsible for the protection of his/her login credentials and for all activities carried out under his/her account, including activities carried out by unauthorised persons in the event of inadequate data protection.

4. License and usage rights

The Provider grants the User a non-exclusive, non-transferable and limited license to use the Service during the term of the Agreement to the extent set out in these Terms.

All rights to the software, design, content and other components of the Service belong to the Provider or its licensing partners.

User may not rent, sublicense, copy, modify, decompile, or otherwise interfere with the Service except for permissible uses under this License.

5. Pricing terms and payments

The price for the use of the Service is 2 € per month including VAT, unless otherwise specified in the price list.

The Provider reserves the right to change prices with at least 30 days' notice to the User. The notice will be sent by email or other appropriate means.

Payments are made in advance, the method of payment is determined by the Provider (e.g. payment by card, transfer, direct debit).

In case of delay in payment for more than 14 days, the Provider reserves the right to limit or suspend the provision of the Service until the amount due is paid in full.

If the debt lasts more than 60 days, the Provider may block or delete the account and pursue its claims through legal means. The User is not entitled to a refund of fees already paid.

Upon cancellation of a subscription or termination of the contract, no refund of fees for the current billing month or any year already started in the case of an annual subscription can be requested.

6. User's rights and obligations

The User undertakes to:

  • use the Service only in accordance with applicable law, good morals and these Terms and Conditions;
  • provide true, complete and up-to-date information;
  • not to share login details;
  • not to engage in activities that would interfere with the security or availability of the Service;
  • not use the Service for fraudulent, deceptive or unlawful purposes;
  • immediately inform the Provider of any breach of account security;
  • is responsible for all documents issued through the Service, including their legal validity and accuracy of data.

7. Rights and obligations of the Provider

The Provider undertakes:

  • to provide the Service with professional care;
  • keep the Service available, except for planned outages and unforeseeable failures;
  • inform the User in advance of planned outages, if circumstances permit;
  • regularly back up the User's data, without being liable for damages caused by force majeure, accidents or attacks by third parties;
  • have the right to block or terminate the account in the event of a breach of the Terms by the User;
  • protect the confidentiality of data and ensure that it is processed in accordance with applicable legislation.

8. Liability and limitation of liability

8.1. Limitation of the Provider's liability

To the maximum extent permitted by applicable law, the Provider expressly excludes any liability for:

  • any direct, indirect, incidental, consequential, special or exemplary damages of any kind arising out of the use of or inability to use the Service;
  • loss of profit, loss of data, business interruption, loss of goodwill or any other intangible loss;
  • the accuracy, completeness, timeliness, timeliness, error-free or reliability of the Service or User Data;
  • damages caused by improper, unprofessional or illegal use of the Service by the User;
  • loss, corruption, unavailability or unrecoverability of User Data for any reason, including technical failures, server outages, cyber-attacks, human error or acts of God;
  • outages, interruptions, downtime or unavailability of the Service, whether planned or unplanned;
  • the acts or omissions of third parties, including infrastructure and hosting service providers;
  • viruses, malware, ransomware, Trojan horses or any other malicious code;
  • unauthorized access to the Account or User Data due to insufficient protection of the User's login credentials;
  • any event of force majeure beyond the Provider's reasonable control.

8.2. Maximum amount of compensation

In the event that, notwithstanding the foregoing, the Provider is found liable for any damage, the maximum amount of compensation payable by the Provider to the User shall in no event exceed the amount corresponding to the total price paid by the User for the Service during the three (3) calendar months immediately preceding the occurrence of the damage, up to a maximum of EUR 20.00.

8.3. Provision of Service "AS IS"

The Service is provided "as is" (AS IS) and "as available" (AS AVAILABLE) without warranties of any kind, either express or implied. Provider expressly disclaims all warranties of merchantability, fitness for a particular purpose, non-infringement, accuracy, reliability and error-free performance.

8.4. User's Responsibility

The User shall be solely and without limitation responsible for:

  • compliance with all legislation relating to invoicing, accounting, taxation and filing of documents;
  • the accuracy, completeness and legality of all invoices and documents generated through the Service;
  • all User Data and its backup;
  • the protection of his/her login credentials and all activities carried out under his/her Account;
  • any damage caused to the Provider or third parties in connection with a breach of these GTC.

The User agrees to indemnify and hold harmless the Provider from and against any and all claims, losses, damages, liabilities, costs and expenses (including reasonable attorneys' fees) arising out of the User's breach of these Terms and Conditions or the User's use of the Service.

9. Data backup and storage

The Provider shall ensure regular data backup, but shall not be liable for any loss of data caused by extraordinary events.

The User's data is kept for the statutory archiving period, unless otherwise agreed.

10. Complaints and withdrawal from the contract

The User has the right to complain about deficiencies of the Service that the Provider has not corrected within a reasonable period of time.

Complaints shall be submitted in writing or electronically via the Provider's contact details.

The User has the right to withdraw from the Contract without giving any reason within 14 days from the conclusion of the Contract if the Service has not been fully provided.

Withdrawal from the Contract terminates all rights and obligations under the Contract, and if the User has paid the fees, the User is entitled to a refund for the period of non-use of the Service.

11. Duration and termination of the contract

The contract is concluded for an indefinite period.

The User may terminate the use of the Service at any time by cancelling the account and shall pay all outstanding fees until the termination of the contract.

The Provider may terminate the Contract with a notice period of at least 30 days or immediately in the event of a serious breach of terms by the User.

Upon termination of the contract, the User's data will be deleted after the expiration of the statutory archiving period, unless otherwise agreed.

12. Dispute resolution and contact details

Disputes arising out of these Terms and Conditions or the use of the Service shall be resolved preferably out of court, amicably.

If the dispute is not resolved amicably, it will be settled in the competent court of the Slovak Republic according to the Provider's seat.

Provider contact details

Verteco digital services, s.r.o.
Daniela Dlabača 21
010 01 Žilina
Slovak Republic
IČO: 53412834
E-mail: [email protected]
Phone: +421 902 059 753
Web: www.fakturuj.si

13. Final provisions

The Provider reserves the right to change or update these Terms and Conditions with at least 30 days' notice to the User.

If the User does not withdraw consent to the change within 14 days of notification, the changes shall be deemed to have been accepted.

The invalidity or unenforceability of any provision of these terms and conditions shall not affect the validity of the remaining provisions.

These terms and conditions are governed by the laws of the Slovak Republic.

Last update: 1 January 2025 | Effective from: 1 January 2025